Brewing Inclusion at Starbucks
Creating an inclusive culture is a core value of Starbucks, from both the workplace and marketplace perspective. The company is committed to ensuring that employees and customers with disabilities feel welcomed and have equal access to opportunities and services. Starbucks’ disability employment initiatives are an important part of its broader diversity and inclusion efforts. They include partnering with state and local agencies and nonprofit organizations to recruit and hire people with disabilities and providing training for all employees on disability-related topics, including workplace accommodations. Starbucks has also created a dedicated accessibility office at the corporate level and offers a disability-focused employee resource group (ERG). In addition, the company has established several “Signing Stores” staffed by employees who are deaf or hard of hearing and hearing employees who are trained in sign language.
Employer Assistance and Resource Network on Disability Inclusion (EARN)